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Volta Customer Service

Volta prides itself on providing the very highest standards of customer service at its central London data centre. Every aspect of care and support has been considered, from the very first point of contact with Volta throughout the installation process and continuing onward as you become a long-standing customer, when ongoing support and assistance is part of your contract. Volta always strives to provide the highest quality service. If there is any aspect that you feel should be addressed, the Volta team will be more than happy to discuss it with you.

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Volta Customer Service

A COMPREHENSIVE RANGE OF SERVICES

Volta’s Great Sutton Street facility, in addition to being highly resilient and concurrently maintainable to the highest Tier III standards, provides the highest standards of:

o   POWER

o   COOLING

o   FIRE DETECTION

o   FIRE SUPPRESSION

o   SECURITY

o   CONNECTIVITY

All of these services are attended to and monitored by Volta’s highly trained engineers.

 

MORE SERVICE, MORE QUALITY

A data centre should to be a place where your engineers feel welcomed whenever they need to visit and make changes or install upgrades. At Volta, staff will ensure your team is comfortable and treated with an appropriate level of respect and care. The facilities at Volta are available to your staff 24/7, 365 days a year.

There may be occasions when your engineers do not have the time or are unable to visit Volta’s data centre. Should this be the case – or should you simply wish to have your equipment serviced remotely by an external team – Volta’s Remote Hands service provides round-the-clock support from on-site experts.

Volta’s customer service has been designed to surpass your expectations of service and quality. Book a tour today to see everything that this exceptional facility has to offer.