Customer Service

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Volta, central London’s Data Centre, prides itself on providing the very highest standards of customer service. Every aspect of care and support has been carefully considered, from the very first point of contact with clients, throughout the installation process, and continuing onward as you become a long-term client.
Volta’s high Net Promoter Score speaks volumes, demonstrating the Data Centre’s commitment to high standards and customer service. With 24/7 support and assistance as part of your contract, Volta strives to provide clients with personalised care and attention. Feedback is important, so if you’d like to address any aspect of Volta customer care, the on-site team is ready and waiting to discuss it with you.

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Mark Boost, Founder, AI NETWORKS

“I have been involved with data centres for 15 years, including owning two facilities of our own, and Volta is without doubt one of the best we’ve seen. From resilience to the modern infrastructure and the quality of the operations staff, Volta is one of the best sites in London.”

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Shane Maher , Managing Director , INTELLIWORX

“Working with Volta has been a great experience from the moment we made contact. The team are responsive and true to their word – they delivered on everything they promised efficiently and quickly. From the initial contact with our Account Manager, through to the experience my staff have had in the facility, the Volta team has been exceptional. Feedback from both London and Sydney-based staff has only been positive. Our Account Manager is great and ensures things occur quickly and the technical staff are responsive and prompt. We are confident that we’ve found a genuine business partner that understands our business requirements – allowing us to deliver our services quickly and efficiently from the UK.”

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GET IN TOUCH

A data centre should be a place where your engineers feel welcomed whenever they need to visit and make changes or install upgrades. At Volta, staff will ensure your team is comfortable and treated with an appropriate level of respect and care. The facilities at Volta are available to your staff 24/7, 365 days a year.

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